| HRSA offers a new tool to help health care professionals
become more culturally and linguistically competent in the delivery
of health care to individuals and families from diverse backgrounds.
Called Cultural
Competence Works, the publication shows that practicing
cultural competence -- the set of behaviors, attitudes, skills
and policies that help organizations and staff work effectively
with people of different cultures -- can help expand and improve
access to quality health care.
The document stems from a national competition sponsored
by HRSA's Center for Health Services Financing and Managed
Care which identified HRSA-funded programs that respond creatively
to the unique needs of a diverse clientele. Cultural Competence
Works profiles the practices employed to provide culturally
competent care. Health care providers and managed care organizations
are encouraged to examine these strategies to see how they
can be adapted to their own programs.
For a hard copy of Cultural Competence Works, contact
the HRSA Information Center at 1-888-Ask-HRSA or visit www.ask.hrsa.gov
on the Web.
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